PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.grandcruwines.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about
your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as
you browse the Site, we collect information about the individual web pages or products that you view, what websites or
search terms referred you to the Site, and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.
We collect Device Information using the
following technologies:
- “Cookies” are data files that are placed on your device or computer and often include
an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including
your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web
beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the
Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect
certain information from you, including your name, billing address, shipping address, payment information (including
credit card numbers), email address, and phone number. We refer to this information as “Order
Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about
Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including
processing your payment information, arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders
for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we
collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve
and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site,
and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our
customers use the Site -- you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply
with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information
we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing
communications we believe may be of interest to you. For more information about how targeted advertising works, you
can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of
targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
-
Google: https://www.google.com/settings/ads/anonymous
- Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt
out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from
your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that
your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact
us through the contact information below.
Additionally, if you are a European resident we note that we are
processing your information in order to fulfill contracts we might have with you (for example if you make an order
through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note
that your information will be transferred outside of Europe, including to Canada and the United
States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until
you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for
other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, if you have questions, please contact us at sales@grandcruwines.com